State Farm Pocket Agent App ran its course. Engagement was down, and users had difficulty accomplishing simple tasks considered standard for competitors.

state farm mobile

My team built an app from scratch, focusing on self service capabilities for existing banking and insurance customers. We identified appropriate journeys to improve user and conversation flows.

steer clear app

An engaging app for 16 – 25 year old’s that train and mentor them to become more skilled drivers and earn a discount on State Farm auto insurance.